Contact Customer Service

Patient account representatives are available to help you by telephone Monday thru Friday between the hours of 8:00am and 5:00pm EST.

When contacting any of our business offices, we are required to verify necessary areas of security for the protection of our patients.

We verify items such as address, phone number, date of birth and last four digits of patient's social security number. We do this to comply with HIPAA.

HIPAA is the federal Health Insurance Portability and Accountability Act of 1996. The primary goal of the law is to make it easier for people to keep health insurance, protect the confidentiality and security of healthcare information and help the healthcare industry control administrative costs.

Facility Phone Number
Temple University Hospital, Inc
(includes Jeanes, Episcopal and Northeastern Campuses)
(877) 711-7520
Fox Chase Cancer Center
(including Fox Chase – Temple University Hospital Outpatient Services)
(888) 378-0357
Jeanes Hospital (877) 711-7520
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